Privacy Policy

1. Who we are

This website is operated by Teplore Co., Ltd., Nanjing, Jiangsu, China (the “controller”). For visitors in the European Union, our EU contact entity is Teplore Hungary Kft., Budapest, Hungary.

Privacy contact: info@teplore.com

2. What this website collects

This website does not use cookies and does not run analytics or advertising trackers. Personal data is collected only in the following cases:

• Contact form. If you use the contact form, we process the data you enter — your name, phone number, email address and message — solely to handle and respond to your inquiry. Your message is delivered by email to our sales and information mailboxes (sales@teplore.com, info@teplore.com).
• Language preference. Your selected website language is stored locally in your browser (localStorage) so the site remembers it on your next visit. This value stays on your device and is not transmitted to us.

3. Server and delivery logs

The website is delivered through hosting and content-delivery infrastructure. Like virtually all web infrastructure, these services may process technical connection data — such as IP address, browser type, requested resource, and timestamp — in server logs for the purposes of delivering the page, ensuring security, and preventing abuse. This processing is based on legitimate interest (GDPR Art. 6(1)(f)). Logs are not used by us to identify visitors.

4. If you contact us

Whether you use the contact form or email us directly (for example at info@, sales@ or support@teplore.com), we process the personal data you provide — your name, contact details and the content of your message — solely to handle and respond to your inquiry. The legal basis is the performance of, or steps prior to entering into, a contract (GDPR Art. 6(1)(b)) or our legitimate interest in responding to correspondence (Art. 6(1)(f)). We keep correspondence for as long as needed to handle the matter and to meet legal record-keeping obligations.

5. International transfers

Teplore Co., Ltd. is headquartered in China. If you contact us from the EU/EEA, your correspondence may be processed outside the EU/EEA. Where required, we apply appropriate safeguards for such transfers in accordance with Chapter V of the GDPR.

6. External links

This website links to external services such as LinkedIn and YouTube. Once you follow such a link, the privacy policy of the respective operator applies. We recommend reviewing those policies.

7. Your rights

If EU/EEA data-protection law applies to you, you have the right to:

• access the personal data we hold about you;
• request rectification or erasure;
• request restriction of processing, or object to processing based on legitimate interest;
• data portability, where applicable;
• lodge a complaint with a supervisory authority in your EU member state.

To exercise these rights, contact info@teplore.com.

8. Changes to this policy

We may update this policy from time to time, for example if the website gains new features. The date above indicates the latest revision.